Terms
WEB DESIGN & DEVELOPMENT TERMS OF SERVICE
Last Updated: [June 2026]
By commissioning services from Thompson Web Designs (thompsonwebdesigns.net), you agree to be bound by the following terms and conditions.
1. Scope of Work & Revisions
The project will be built according to the specifications outlined in the initial project proposal/invoice.
Any additional features, pages, or major design changes requested outside of the original agreement will be considered out-of-scope and may be subject to additional fees.
2. Client Review & Final Sign-Off
The Developer will provide a draft/prototype of the website for the Client’s review.
The Client is responsible for proofreading all text, testing links, and reviewing images.
Final Approval: Once the Client provides written or verbal approval (the "Sign-Off") stating they are satisfied with the website, the project is officially deemed complete and ready for launch.
3. Strict No-Refund Policy
Due to the digital and time-intensive nature of custom web design, all payments made to the Developer are non-refundable.
Once the Client provides the Final Sign-Off, no refunds will be issued under any circumstances.
If the project is canceled by the Client prior to final sign-off, any initial deposits paid are forfeited to cover the hours of labor already invested by the Developer.
4. Limitation of Liability
Third-Party Platforms: The Developer builds websites using third-party hosting platforms (e.g., Framer, WordPress, Carrd). The Developer is not responsible or liable for any server downtime, platform technical glitches, hosting price increases, or service interruptions caused by these third-party companies.
Loss of Business: The Developer is not liable for any lost profits, lost savings, data loss, hacking incidents, or any incidental, indirect, or consequential damages arising from the website's performance, or lack thereof, once live.
Content Accuracy: The Client guarantees that all text, images, and trademarks provided to the Developer are owned by the Client. The Developer is not liable for any legal issues or copyright infringements related to materials provided by the Client.
5. Client Ownership & Hosting Fees
Upon final payment and sign-off, ownership of the website design transfers to the Client.
The Client acknowledges that recurring monthly or annual hosting fees (paid to platforms like Framer or domain registrars) are the sole financial responsibility of the Client to maintain their website online.
6. Acceptance of Terms
Commencement of the project, payment of an initial deposit, or written approval to begin work constitutes acceptance of these terms.
24/7 Technical Support and Maintenance
If the Client’s package or maintenance agreement includes 24/7 support, it is strictly categorized into two types of service:
Emergency Support (24/7/365): The Developer provides round-the-clock monitoring and availability only for critical, site-wide emergencies (strictly defined as the website being completely down, hacked, or entirely broken).
Emergency Support (24/7/365): The Developer provides round-the-clock monitoring and support only for critical, site-wide emergencies. An emergency is strictly defined as:
The website is completely down or inaccessible to the public.
The website has been compromised, hacked, or displays security warnings.
Critical functionality (like a primary contact form) is entirely broken.
For emergencies, the Client may contact the Developer at any hour, and response/resolution efforts will begin immediately.
No Resolution Guarantee: While the Developer guarantees they will answer the Client's call or message and immediately begin investigating the issue, no guarantee or warranty is made regarding the exact timeframe in which the problem will be fully resolved.
If the downtime or glitch is caused by a third-party platform, hosting provider, or domain registrar (e.g., a Framer or server outage), the resolution timeline is entirely dependent on that third party's technical team. The Developer is not liable for any prolonged outages caused by these third-party services.
Standard Support & Updates (Business Hours): Non-emergency requests are handled during standard business hours ([Insert your hours, e.g., Monday–Friday, 9 AM – 5 PM]). Standard support includes:
Text edits, changing or adding photos, and updating operating hours.
Adding new pages or changing color schemes.
General questions about platform settings or billing.
Standard updates will typically be completed within [e.g., 24 to 48 hours] of the request.
Abuse of Emergency Support: The Developer reserves the right to charge an additional inconvenience fee of $[Insert Amount, e.g., $50] per incident if the Client utilizes the 24/7 emergency contact channels for non-emergency, standard updates during off-hours.
For any questions or concerns regarding these terms and conditions, please contact us at 951-756-4499.
WEB DESIGN & DEVELOPMENT TERMS OF SERVICE
Last Updated: [June 2026]
By commissioning services from Thompson Web Designs (thompsonwebdesigns.net), you agree to be bound by the following terms and conditions.
1. Scope of Work & Revisions
The project will be built according to the specifications outlined in the initial project proposal/invoice.
Any additional features, pages, or major design changes requested outside of the original agreement will be considered out-of-scope and may be subject to additional fees.
2. Client Review & Final Sign-Off
The Developer will provide a draft/prototype of the website for the Client’s review.
The Client is responsible for proofreading all text, testing links, and reviewing images.
Final Approval: Once the Client provides written or verbal approval (the "Sign-Off") stating they are satisfied with the website, the project is officially deemed complete and ready for launch.
3. Strict No-Refund Policy
Due to the digital and time-intensive nature of custom web design, all payments made to the Developer are non-refundable.
Once the Client provides the Final Sign-Off, no refunds will be issued under any circumstances.
If the project is canceled by the Client prior to final sign-off, any initial deposits paid are forfeited to cover the hours of labor already invested by the Developer.
4. Limitation of Liability
Third-Party Platforms: The Developer builds websites using third-party hosting platforms (e.g., Framer, WordPress, Carrd). The Developer is not responsible or liable for any server downtime, platform technical glitches, hosting price increases, or service interruptions caused by these third-party companies.
Loss of Business: The Developer is not liable for any lost profits, lost savings, data loss, hacking incidents, or any incidental, indirect, or consequential damages arising from the website's performance, or lack thereof, once live.
Content Accuracy: The Client guarantees that all text, images, and trademarks provided to the Developer are owned by the Client. The Developer is not liable for any legal issues or copyright infringements related to materials provided by the Client.
5. Client Ownership & Hosting Fees
Upon final payment and sign-off, ownership of the website design transfers to the Client.
The Client acknowledges that recurring monthly or annual hosting fees (paid to platforms like Framer or domain registrars) are the sole financial responsibility of the Client to maintain their website online.
6. Acceptance of Terms
Commencement of the project, payment of an initial deposit, or written approval to begin work constitutes acceptance of these terms.
24/7 Technical Support and Maintenance
If the Client’s package or maintenance agreement includes 24/7 support, it is strictly categorized into two types of service:
Emergency Support (24/7/365): The Developer provides round-the-clock monitoring and availability only for critical, site-wide emergencies (strictly defined as the website being completely down, hacked, or entirely broken).
Emergency Support (24/7/365): The Developer provides round-the-clock monitoring and support only for critical, site-wide emergencies. An emergency is strictly defined as:
The website is completely down or inaccessible to the public.
The website has been compromised, hacked, or displays security warnings.
Critical functionality (like a primary contact form) is entirely broken.
For emergencies, the Client may contact the Developer at any hour, and response/resolution efforts will begin immediately.
No Resolution Guarantee: While the Developer guarantees they will answer the Client's call or message and immediately begin investigating the issue, no guarantee or warranty is made regarding the exact timeframe in which the problem will be fully resolved.
If the downtime or glitch is caused by a third-party platform, hosting provider, or domain registrar (e.g., a Framer or server outage), the resolution timeline is entirely dependent on that third party's technical team. The Developer is not liable for any prolonged outages caused by these third-party services.
Standard Support & Updates (Business Hours): Non-emergency requests are handled during standard business hours ([Insert your hours, e.g., Monday–Friday, 9 AM – 5 PM]). Standard support includes:
Text edits, changing or adding photos, and updating operating hours.
Adding new pages or changing color schemes.
General questions about platform settings or billing.
Standard updates will typically be completed within [e.g., 24 to 48 hours] of the request.
Abuse of Emergency Support: The Developer reserves the right to charge an additional inconvenience fee of $[Insert Amount, e.g., $50] per incident if the Client utilizes the 24/7 emergency contact channels for non-emergency, standard updates during off-hours.
For any questions or concerns regarding these terms and conditions, please contact us at 951-756-4499.
WEB DESIGN & DEVELOPMENT TERMS OF SERVICE
Last Updated: [June 2026]
By commissioning services from Thompson Web Designs (thompsonwebdesigns.net), you agree to be bound by the following terms and conditions.
1. Scope of Work & Revisions
The project will be built according to the specifications outlined in the initial project proposal/invoice.
Any additional features, pages, or major design changes requested outside of the original agreement will be considered out-of-scope and may be subject to additional fees.
2. Client Review & Final Sign-Off
The Developer will provide a draft/prototype of the website for the Client’s review.
The Client is responsible for proofreading all text, testing links, and reviewing images.
Final Approval: Once the Client provides written or verbal approval (the "Sign-Off") stating they are satisfied with the website, the project is officially deemed complete and ready for launch.
3. Strict No-Refund Policy
Due to the digital and time-intensive nature of custom web design, all payments made to the Developer are non-refundable.
Once the Client provides the Final Sign-Off, no refunds will be issued under any circumstances.
If the project is canceled by the Client prior to final sign-off, any initial deposits paid are forfeited to cover the hours of labor already invested by the Developer.
4. Limitation of Liability
Third-Party Platforms: The Developer builds websites using third-party hosting platforms (e.g., Framer, WordPress, Carrd). The Developer is not responsible or liable for any server downtime, platform technical glitches, hosting price increases, or service interruptions caused by these third-party companies.
Loss of Business: The Developer is not liable for any lost profits, lost savings, data loss, hacking incidents, or any incidental, indirect, or consequential damages arising from the website's performance, or lack thereof, once live.
Content Accuracy: The Client guarantees that all text, images, and trademarks provided to the Developer are owned by the Client. The Developer is not liable for any legal issues or copyright infringements related to materials provided by the Client.
5. Client Ownership & Hosting Fees
Upon final payment and sign-off, ownership of the website design transfers to the Client.
The Client acknowledges that recurring monthly or annual hosting fees (paid to platforms like Framer or domain registrars) are the sole financial responsibility of the Client to maintain their website online.
6. Acceptance of Terms
Commencement of the project, payment of an initial deposit, or written approval to begin work constitutes acceptance of these terms.
24/7 Technical Support and Maintenance
If the Client’s package or maintenance agreement includes 24/7 support, it is strictly categorized into two types of service:
Emergency Support (24/7/365): The Developer provides round-the-clock monitoring and availability only for critical, site-wide emergencies (strictly defined as the website being completely down, hacked, or entirely broken).
Emergency Support (24/7/365): The Developer provides round-the-clock monitoring and support only for critical, site-wide emergencies. An emergency is strictly defined as:
The website is completely down or inaccessible to the public.
The website has been compromised, hacked, or displays security warnings.
Critical functionality (like a primary contact form) is entirely broken.
For emergencies, the Client may contact the Developer at any hour, and response/resolution efforts will begin immediately.
No Resolution Guarantee: While the Developer guarantees they will answer the Client's call or message and immediately begin investigating the issue, no guarantee or warranty is made regarding the exact timeframe in which the problem will be fully resolved.
If the downtime or glitch is caused by a third-party platform, hosting provider, or domain registrar (e.g., a Framer or server outage), the resolution timeline is entirely dependent on that third party's technical team. The Developer is not liable for any prolonged outages caused by these third-party services.
Standard Support & Updates (Business Hours): Non-emergency requests are handled during standard business hours ([Insert your hours, e.g., Monday–Friday, 9 AM – 5 PM]). Standard support includes:
Text edits, changing or adding photos, and updating operating hours.
Adding new pages or changing color schemes.
General questions about platform settings or billing.
Standard updates will typically be completed within [e.g., 24 to 48 hours] of the request.
Abuse of Emergency Support: The Developer reserves the right to charge an additional inconvenience fee of $[Insert Amount, e.g., $50] per incident if the Client utilizes the 24/7 emergency contact channels for non-emergency, standard updates during off-hours.
For any questions or concerns regarding these terms and conditions, please contact us at 951-756-4499.